cd999 Terms and Conditions

To participate on the cd999 platform, you must be at least 21 years of age. We may request the necessary documents for age verification at any time. Minors are strictly prohibited from opening an account or playing.

To register on cd999 and use the services, the following conditions must be met:

• You must be at least 21 years of age.
• You must use the platform voluntarily and for your own entertainment.
• You will not place bets or play games on behalf of another person.
• Your account is personal and non-transferable.
• Funds deposited into your account must come from a legitimate source.

Applicable law will be followed in the interpretation and enforcement of these Terms. In the event of any dispute, arbitration or alternative dispute resolution methods will be followed.

To open an account on cd999, you must provide accurate and complete information. If the information you provide is false or incomplete, we reserve the right to suspend or terminate your account. Each user may open only one account.

It is your responsibility to keep your account password and login details completely confidential. Any unauthorized access to your account must be reported to our support team immediately. cd999 will not be liable for any loss resulting from failure to maintain account security.

cd999 may request the necessary documents for identity verification at any time, which may include:

• National Identity Card (NID) or passport.
• Proof of address (utility bill or bank statement).
• Proof of ownership of the payment method.

Withdrawals may be held until verification is complete.

The following methods are accepted for depositing funds on cd999: bKash, Nagad, Rocket, Upay and bank transfer. The minimum deposit amount for each method is ৳300. Deposits must be made from an account registered in your own name.

• Minimum deposit amount: ৳300 (for each method).
• Deposits from third-party accounts are not accepted.
• Deposited funds are generally credited to the account instantly.

The following conditions apply when withdrawing funds from cd999:

• Minimum withdrawal amount: ৳800.
• Withdrawal processing time: 5-30 minutes.
• Withdrawals must be made using the same method used for the deposit.
• If an active bonus is present, wagering requirements must be met before withdrawal.

cd999 reserves the right to verify any transaction. Additional verification may be required for unusual or suspicious transactions, which may affect processing time. Compliance with anti-money laundering (AML) rules is our obligation.

New members at cd999 will receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. To use this bonus, a wagering requirement of 25 times (25x) must be met. Accepting a bonus is voluntary and it can be received only once.

• Bonus amount: 100% of the first deposit, up to a maximum of ৳20,000.
• Wagering requirement: 25 times (deposit + bonus).
• After accepting a bonus, the requirements must be met within a specified period.
• If wagering requirements are not met, the bonus will be considered void.

cd999's VIP program has 5 levels, with weekly cashback provided at each level:

• Bronze: Up to 0.3% weekly cashback.
• Silver: Up to 0.6% weekly cashback.
• Gold: Up to 0.9% weekly cashback.
• Platinum: Up to 1.2% weekly cashback.
• Diamond: Up to 1.5% weekly cashback.

Advancement in VIP levels depends on regular gaming activity and contributions.

Abusing the bonus system, creating multiple accounts, or manipulating the platform to obtain bonuses is strictly prohibited. If such activity is detected, the relevant account and balance will be forfeited.

cd999 is committed to ensuring a fair and transparent gaming environment for all players. All games on our platform use verified random number generator (RNG) technology. In the event of any technical fault, the relevant bet will be cancelled and the deposited amount will be returned.

Bets may be cancelled or refunded in the following situations:

• If a game is interrupted due to a technical fault or server issue.
• If a sports event is cancelled or postponed.
• If incorrect odds are published.

cd999's decision on refunds will be considered final.

The following activities are strictly prohibited on the cd999 platform:

• Creating or operating multiple accounts.
• Placing bets or playing games on behalf of another person.
• Any form of fraud, hacking, or software manipulation.
• Money laundering or illegal financial activities.
• Unfairly exploiting the bonus system.
• Harassing or intimidating other users.
• Manipulating the platform or applying coordinated betting strategies.

cd999 collects your personal information and uses it solely for the purposes of providing services, verifying identity, and ensuring security. We use SSL encryption technology to keep your information secure. For more details, please read our Privacy Policy.

cd999 does not sell your personal information to any third party. However, information may be shared in the following situations:

• As required by law or by government directive.
• With identity verification service providers.
• For payment processing purposes.

cd999 will not bear any liability in the following cases:

• Loss caused by internet connection disruption.
• Loss caused by a fault in your device or software.
• Loss caused by delays or failures of third-party payment gateways.
• If gameplay is interrupted due to an unexpected technical outage.

cd999 makes every effort to ensure uninterrupted service. However, the service may be temporarily unavailable due to maintenance, updates, or unexpected technical issues. cd999 will not be liable for such interruptions.

cd999 reserves the right to suspend or terminate any account without prior notice for any of the following reasons:

• Violation of these Terms.
• Suspected fraudulent activity.
• Failure to complete identity verification.
• Prolonged inactivity.
• Participation in prohibited activities.

You may request to close your account at any time. You will be given the opportunity to withdraw any remaining balance before the account is closed, provided all wagering requirements have been met. Please contact our support team for the self-exclusion process.

cd999 is committed to promoting responsible gaming. We believe gaming is a form of entertainment — not a solution to financial problems. Our platform has the following protection measures in place:

• Option to set deposit limits.
• Option for self-exclusion or a cooling-off period.
• Setting session time limits.
• Setting bet limits.

For more information, visit our Responsible Gaming page.

If you have any complaint or dispute, please contact our customer service team first. We will make every effort to resolve the issue promptly. To submit a complaint:

• Contact us via 24/7 live chat support.
• Send details by email: [email protected]
• Include a description of the complaint, the date, and any relevant information.

The decision of the cd999 authority shall be considered final and binding in the resolution of all disputes. However, all complaints will be reviewed fairly and transparently.

cd999 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will publish a notice on the platform.

If you continue to use the platform after any changes to the terms and conditions, you will automatically be considered to have accepted the new terms. We therefore recommend visiting this page regularly.

If you have any questions about these terms and conditions, please contact our 24/7 live chat support or email us at ([email protected]). Welcome to a responsible and enjoyable gaming experience with cd999.